Buy Online! - The best way to buy!
Elements Wholesale are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@elementsgifts.co.uk.Our Contact details:Elements WholesaleUnit 2, Carbrook Business Park Dunlop Street Sheffield S9 2HR United KingdomPhone: 0114 2434000Fax: Email: info@elementsgifts.co.ukVAT Number: 886 7079 61
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from anywhere other than the UK, place your order and your credit card company will convert the transaction to your own currency.We accept Visa and Mastercard, Delta, Visa Electron, Switch and Solo cards.Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.Should you wish to cancel an order before it has been shipped, simply email or call us and we will be happy to oblige.
Shipping charges are calculated according to the total weight of the goods you order, meaning that you only pay for the minimum amount required. Parcels are sent either by first class via Royal Mail or express courier.
We process your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 7 days. Please allow a few days to pass before contacting us further if your goods have not arrived.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
VAT is charged at 17.5% where applicable. If you are an overseas customer and are unsure about the VAT status, please confirm with us before ordering.
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site, and we do not store your card details in any way.
We guarantee your satisfaction.If any product you recieve is faulty, please contact us to arrange a refund in full. We only ask that you pay for the return postage and return the product unused.
If you need to reach us, please email us on info@elementsgifts.co.uk, alternatively, you can call on 0114 2434000 (International +44 0114 2434000) or fax us on or write to us at Unit 2, Carbrook Business Park Dunlop Street Sheffield S9 2HR United Kingdom
Elements Wholesale do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: your name address phone number email address credit/debit card details We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions, please contact us:info@elementsgifts.co.uk
We abide by "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm - this means we will take all reasonable care to ensure that goods supplied are in an acceptable condition. You must therefore contact us immediately upon any problems you may experience concerning any goods purchased from this site.
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